Frequently Asked Questions

Everything you need to know about how Athwan captures your life story.

How does Athwan actually work?

It's incredibly simple. After signing up, you receive a dedicated WhatsApp number for your AI Biographer. You just text it like a normal friend—send it random thoughts, memories, photos, or voice notes throughout your week. On demand, the AI compiles all those fragmented thoughts into a beautifully written, cohesive chapter of your life story.

Can I send voice notes?

Yes! Simply hold down the microphone button in WhatsApp and speak naturally. Our system will transcribe your voice note and seamlessly weave it into your biography just like text.

Can I upload photos?

Yes, absolutely. You can send up to 15 photos per month. When you send a photo, just add a quick text caption explaining what it is, and the AI will reference that moment in your story.

Is my personal data safe? Will AI train on my memories?

Your privacy is our absolute highest priority. We guarantee that your memories are never used to train public AI models. Every message you send is protected with AES-256 field-level encryption. You own your data entirely.

Can I delete my data if I leave?

Yes. We believe in your right to be forgotten. If you choose to leave, we permanently purge all text, audio, images, and generated chapters associated with your account from our secure databases.

How do I access my written chapters?

Whenever you want to read your stories, simply text the bot the command: "Generate a story for last week" (or any time frame). It will reply directly in WhatsApp with a secure, private link where you can read or export your beautifully formatted chapter.

Can I change the "Voice" or "Tone" of my biographer?

Yes! By default, the AI writes in a warm, professional, and slightly nostalgic tone. However, you can command it to write differently. Just text something like "Tone write like a swashbuckling pirate" or "Tone write like a dry historian" and it will adapt its style immediately.

How do I cancel my subscription?

You are in complete control. Just text the word "Billing" to the bot at any time. It will immediately securely reply with a magical link to your self-serve portal where you can cancel, pause, or update your payment method instantly. No talking to support required.

How does the Referral Program work? Earn Free Months!

We offer a generous "Refer 3, Get 1" program for our active subscribers. If you love Athwan and want to build a "Legacy Circle", tell your friends!

Text the word "Refer" to the bot to get your unique invite link. Anyone who signs up using your link receives an extended 30-day Free Trial instead of the standard 7 days.

For every three (3) friends who successfully transition from their trial into a paid subscription, we will automatically credit your account with 1 free month of service. There are no limits to how many free months you can accrue.

How does the "Search" feature work?

Think of it as having a perfect memory. Say you logged a story about an amazing pasta dish you had in Rome 6 months ago, but forgot the restaurant. You can just text the bot: "Search: what was the name of the pasta restaurant in Rome?" The AI instantly combs through all your past memories and answers you directly.

Can I use Athwan to write a book for my grandchildren?

Absolutely. Many of our members use Athwan specifically to build a family heirloom. By sharing your life lessons, childhood stories, and daily wisdom, you are creating a digital legacy that can be exported and shared with future generations. Athwan acts as your automated ghostwriter.

How is this different from traditional journaling apps?

Friction is the enemy of consistency. Traditional apps require you to open them, stare at a blank cursor, and find the motivation to write. Athwan lives in WhatsApp—an app you already open dozens of times a day. You can capture memories in the flow of life, whether it's a quick text or a 10-second voice note.

Can I print my stories into a physical book?

Yes. Every chapter we generate is available as a print-ready PDF. You can take these files to any local print shop or use online services to bind them into a professional hardcover book, creating a physical memoir of your life's journey.